Refund policy

Hi beautiful,

At Hair By Vesta, each product is created and handled with care. Due to the nature of our products, we maintain the following policy.

All Sales Are Final

For hygiene and safety reasons, all sales are final.

 

We do not accept:

• Returns
• Exchanges
• Refunds

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number
• Clear photos of the item and packaging

Once reviewed, we will provide a resolution, which may include a replacement or store credit if applicable.

Order Issues

We are not responsible for:

• Orders shipped to incorrect addresses provided at checkout
• Delays caused by the shipping carrier

Product Use Disclaimer

Results may vary based on individual hair type, routine, and consistency of use.

Hair By Vesta does not guarantee specific results, but products are created to support healthier looking hair when used as directed.

Contact

For any concerns, please reach out to:

info@hairbyvesta.com